Terms of service
Last updated: June 17, 2026
These Terms of Service ("Terms") govern your use of the Radiance Films U.S. website, products, services, and related offerings (collectively, the "Services"). By accessing or using this website, you agree to these Terms.
If you do not agree to these Terms, please do not use this website.
General Information
Radiance Films U.S. is operated by Old School Ventures Inc. under agreement with Radiance Films to provide direct-to-consumer sales, fulfillment, and customer service for customers in the United States and Canada. Old School Ventures Inc. operates this website for customers located in the United States and Canada. We reserve the right to refuse service, cancel orders, or limit purchases at our discretion.
Product Availability and Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise indicated.
Product availability, release dates, packaging details, technical specifications, pricing, and product images are subject to change without notice.
We reserve the right to correct pricing errors, product descriptions, inventory inaccuracies, or typographical mistakes at any time.
Limited Editions and Packaging
Many Radiance Films releases are produced in limited quantities. Limited editions, slipcovers, booklets, obi strips, rigid boxes, posters, and other packaging elements may become unavailable without notice once inventory is exhausted.
While we make every effort to accurately describe and photograph each edition, final packaging details may vary slightly from pre-production mockups or promotional materials.
Minor cosmetic imperfections to outer packaging, slipcovers, obi strips, shrink wrap, or cases that do not affect playback functionality may not qualify as damage or defects.
Preorders
Preorder items are charged at the time the order is placed.
Orders containing preorder items may be held until all items in the order are available for shipment. Customers wishing to receive items separately should place separate orders.
Release dates are subject to change due to manufacturing, licensing, authoring, or distribution delays.
Order Changes and Cancellations
Due to the speed at which orders are submitted for warehouse processing, orders cannot be modified or cancelled once placed. Customers are responsible for reviewing all order information carefully prior to checkout, including shipping address, item selection, and format compatibility.
Shipping
Radiance Films U.S. currently ships to customers located in the United States and Canada only.
Shipping times are estimates and are not guaranteed. Delays caused by carriers, customs processing, weather events, manufacturing delays, or other circumstances outside our control are not the responsibility of Radiance Films U.S.
Canadian customers may be responsible for duties, taxes, customs fees, or import charges imposed by their local authorities.
Returns and Defective Items
Please review our Return & Refund Policy for complete information regarding returns, exchanges, damaged shipments, and defective merchandise.
Playback defects, authoring errors, or manufacturing defects may occasionally occur. In such cases, replacement programs or corrective actions may be offered at our discretion.
Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your account.
You agree to provide accurate and current information during checkout and account registration.
Intellectual Property
All website content, including logos, graphics, product descriptions, images, text, branding, layout, and design elements, is the property of Radiance Films, or their respective licensors and may not be copied, reproduced, distributed, or used without permission.
Acceptable Use
You agree not to:
- use the website for unlawful purposes,
- interfere with website functionality or security,
- attempt unauthorized access to systems or accounts,
- scrape or reproduce website content,
- or engage in fraudulent or abusive purchasing activity.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, products, or services.
Our total liability for any claim relating to a purchase or order shall not exceed the amount paid for the applicable order.
Disclaimer
Products and services are provided "as is" and "as available" without warranties of any kind except where required by law.
We do not guarantee uninterrupted website availability or error-free operation.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website following changes constitutes acceptance of the revised Terms.
Contact Information
Questions regarding these Terms may be directed to:
RADIANCE FILMS U.S.
203 Windsor Road
Pottstown, PA 19464
United States
Email: customer-service@oldies.com